Please note: All lab work must be performed by BioReference and requires an order from your physician. If it is necessary to order a lab test which can not be performed by BioReference, a prior authorization request from your physician may be sent to Excel MSO. To find a BioReference close to your home or work, please visit www.bioreference.com.
Please note: routine x-rays including contrast studies and diagnostic ultrasounds DO NOT NEED an authorization at the following contracted facilities. However, bone density, CT scans, diagnostic infertility studies, MRIs and nuclear medicine scans, and PET scans REQUIRE an authorization for all members at all facilities.
Call Member Services Department at (408) 937-3642 (TDD/TTY 711) or toll-free at (833) 923-5676 if you have questions.